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Financial aid refunds

Policies and things to know about financial aid refunds

Subsidized and unsubsidized loans are disbursed in one or two parts, depending on the borrower's student status. If you received more financial aid than what is owed to Washburn, the difference will be refunded.

It is possible for students who have received a refund to still owe a balance to the University. Changes in the student schedule, charges added after a refund was generated, or a balance from a prior aid year that cannot be paid from current funds are all reasons a student may receive a refund but still have a balance and a hold on their account.

You can check your pending financial aid via the Financial Services tab of MyWashburn or by contacting the Financial Aid Office.

  • The preferred form of financial aid refund payment is via direct deposit into your bank account. We encourage students to sign up for direct deposit of financial aid refunds via WU-View. Typically direct deposit refunds reach the student account within a business day of processing the refund (not the disbursement of financial aid), but this is not a guarantee.
  • Financial aid refunds not paid via direct deposit are issued in the form of a paper check. Students must pick up their own refund checks within 7 to 10 days (Morgan 103-O) and present a valid photo ID. No checks will be released without valid ID.  Refund checks not picked up are mailed after 7 to 10 days.
  • Students can check their account in WU-View to see if a refund has processed.  Students who have set up direct deposit will be sent an automated message that the refund has processed.  Students who are issued a paper check are not notified.  Checks are printed twice a week (Tuesday and Thursday mornings) so students issued a paper check should make sure it is issued and available before coming to pick it up at the Cashier window.
  • For students without a bank account, refund checks can be cashed at any branch of a CoreFirst Bank in Topeka without paying a check cashing fee. Two forms of photo ID are required.  Information on CoreFirst branches is available here.
  • Upon request, the Business Office will mail student refund checks instead of holding them for pickup. Unclaimed refund checks will be mailed to the current address on file for the student.
  • Parent PLUS loan refund checks are mailed directly to the parent. Checks are issued using the address submitted with the Parent PLUS Loan application and any changes to that address must be handled by the Financial Aid Office. At the beginning of each semester, checks are mailed on the same day financial aid refund checks become available for students to pick up.  For the rest of the semester the checks are mailed on the date of issue. Students are not allowed to pick up Parent PLUS Loan refund checks for a parent. In addition, the Business Office will not hold Parent Plus Loan refund checks for a parent to pick up.

For information on borrowing wisely, contact Ichabods Money Management.

  • Initial refund dates for the term can be found under Important Dates on the Business Office home page.
  • For all terms, refunds are processed twice a week on Monday and Wednesday afternoons.
  • Direct deposit refunds are typically available the next business day but the Business Office cannot guarantee when the refund will be recorded by your bank or credit union. 
  • After refunds are processed, paper checks are available to pick up on following Tuesday or Thursday (after 10:00 a.m.). 
  • The Business Office reserves the right to refund excess financial aid to a credit card used to make a prepayment.
Title IV holds are applied when a student completely withdraws after receiving some form of Title IV funds during the term.  Title IV funds include federal loans, Pell grants, and SEOG.  A temporary charge is added to the student account (detail code TIVH) for an amount equal to the Title IV awarded in the term.  Once the Financial Aid Office has reviewed the awards to determine if any Title IV funds must be returned, the temporary charge is reversed and the account balance is updated.

GET IN TOUCH WITH Business Office

Washburn University Business Office
Morgan Hall 103
1700 SW College Ave.
Topeka, KS 66621

Phone & Email
785.670.1156
business-office@washburn.edu

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Washburn University prohibits discrimination on the basis of race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Dr. Pamela Foster, Equal Opportunity Director/Title IX Coordinator, Washburn University, 1700 SW College Ave, Topeka, Kansas 66621, 785.670.1509, eodirector@washburn.edu.

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