Take care of school-related business in one stop!

Welcome to the Student One Stop! The SOS is a one-stop location where you can take care of a range of school-related business. By creating a seamless organization of the Admissions, Business, Financial Aid and Registrar offices, we strive to provide exceptional service to all.

Focused on your success, our staff empowers you by assisting you through the enrollment and financial processes in an effort to help you persist through graduation.

With expertise, compassion and positive attitudes, our goal is to help with the sometimes-complex issues of the admissions, financial aid, registration and business office processes so that you can manage your university affairs in a timely and stress-free manner.

The Student One Stop is located on the first floor of Morgan Hall

Find us in the Morgan Hall Welcome Center

The Student One Stop is located on the first floor of the Morgan Hall Welcome Center (1700 SW College Ave., Topeka, KS 66612). As you enter the building from the entrance, look for the blue lights above the counter. You can reach the One Stop via phone at 785.670.2162 or email at sos@washburn.edu.

Student One Stop hours

  • Monday: 8 a.m. to 5 p.m.
  • Tuesday: 8 a.m. to 5 p.m.
  • Wednesday: 9 a.m. to 5 p.m.
  • Thursday: 8 a.m. to 5 p.m.
  • Friday: 8 a.m. to 5 p.m.
  • Saturday and Sunday: Closed.

Student smiling while getting help at the Student One Stop

You can:

  • Submit an application and check ongoing admissions status.
  • Check to see if we have received missing documents.
  • Ask questions about the admissions process.

A student is assisted by a Student One Stop worker

You can:

  • Get assistance with loans, grants, scholarships, and work-study opportunities.
  • Ask questions about applying for financial aid and the FASFA process.
  • Check aid status, receive information about verification, find out when to expect a refund check
  • Find important dates and deadlines regarding the aid process.

A student signs for a transcript

You can:

  • Order transcripts to be printed in person or have mailed.
  • Receive assistance registering for or dropping classes, accessing your records, ordering transcripts, checking grades, and filing a change of address or name change.
  • Ask questions about applying for graduation, holds on student accounts and using MyWashburn to enroll or check your personal class schedule.
  • Check if transcripts have been received and reviewed. 

A woman on the phone

You can: 

  • Review your student account and pay tuition and fees.
  • Get more information about refunds, holds on your account, payment plans, third party payment inquiries, electronic billing.
  • Access and authorize users in WU-view

You should complete an Undergraduate Application if:

  • you possess a high school diploma or GED
  • you are seeking a Bachelor's degree
  • you are seeking an Associate's degree
  • you are seeking a certificate
  • you are transferring from another institution
  • you attended Washburn University before 2004 and would like to apply as an Undergraduate Student

You should complete a Returning Student Reactivation if:

  • you attended Washburn University after 2004
  • you skipped a semester and would like to enroll in classes

You should complete an International Application if: 

  • you will be attending Washburn University on an F-1 or J-1 visa

You should complete a Graduate Application if: 

  • you are seeking a Master's or Doctorate degree
  • you will possess a Bachelor's degree before enrollment
  • you attended Washburn University before 2004 and would like to apply as a Graduate Student

WU-View can be used to see current account status, view e-bills, make payments, set up payment plans, set up direct deposit, and authorize others to view your account.

To Log In:

  • Log into your MyWashburn Account
  • Click on the "Financial Services" Tab
  • On the bottom, right-hand side, click on the blue "WU-View" button
  • On the next page, click "Enter WU-View" 

Setting up a Payment Plan: 

  • In WU-View, select the "Payment Plans" tab
  • Select "Enroll Now"
  • Select the term in the drop down list
  • Read over the payment plan and click "Continue"
  • Review the information on the "Schedule Payment Plan" tab
  • Click on "Display Payment Schedule" to review payments and set up automatic payments, if desired
  • Click "Yes" if you want to make automatic payments each month (then follow the procedures to set up a payment method)
  • Click "No" if you want to make payments in person or by mail
  • Click "Continue"
  • Read the agreement
  • Check the "I agree" box and click on "Continue" when you are ready to finalize the plan. The payment plan will not be set up until this step is completed.
  • Click "Print Agreement" for a copy of your plan

Setting up Authorized Users in WU-View:

  • In WU-View, under My Account, select the "Authorized Users" tab
  • Click on "Add Authorized User"
  • Enter the email address to be used for sending notifications to the authorized user. A valid email address is required to set up an authorized  user
  • The student has a choice about what information the authorized user will be able to see in WU-View. Select the appropriate radio buttons and click on "Continue"
  • Review the "Agreement to Add Authorized User" and check the box to agree to the terms and conditions
  • If the information is correct, print for your records and click on "Continue" to complete the process
  • The authorized user will receive an email with login information and a password

Setting up Direct Deposit in WU-View:

  • In WU-View, select the "eRefunds" tab
  • Click on "Set Up Account"
  • Under Account Type, choose Checking or Savings from the drop down list
  • Enter all required information for the bank account and your billing address
  • Include a name for the account, e.g. "My Checking" and click on "Save"
  • Read the terms and conditions, and review your personal information, print for your records
  • If the information is correct, click on "Continue" to complete the process
  • Your direct deposit refund account should now be listed

Online Forms: 

Printable Forms: 

Forms and Worksheets

Verification:

Independent Appeal: 

Special Circumstances:

Consortium Agreements: 

Other forms:
student at desk with computer

Submitting documents to Washburn University

You can send personal documents to Washburn University using our Secure Document Upload.

Stephanie Lanning

Stephanie Lanning

  • University Registrar and One Stop Director
Janene Freerksen, University Service Advisor

Janene Freerksen

  • One Stop Assistant Director
Tiffany Sejas, University Service Advisor

Tiffany Sejas

  • One Stop Specialist
Felicia smiles in front of a limestone wall

Kamryn Dailey

  • One Stop Specialist

Mission Statement

The Student One Stop is a centralized resource providing reliable, expert information to the campus community. The One Stop Staff works with students and their family to navigate the administrative process of higher education.

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