Encrypting Emails on Windows 10 or MacOS Outlook desktop clients
- When creating a new email, click on Encrypt under the Options tab.
- Choose the appropriate level of permissions:
- Encrypt-only – this option should be good for most cases. It encrypts the email before sending to anyone, and provides instructions to the recipient on how to decrypt and read.
- Washburn University – Confidential – this option is for proprietary information intended for internal users (Washburn) only. This content can be modified but cannot be copied and printed.
- Washburn University - Confidential View Only – this option is for proprietary information intended for internal users (Washburn) only. This content cannot be modified.
Encrypting Emails in OWA (Outlook Web Access)
- When creating a new email, click on Encrypt under the Options tab.
- Choose the appropriate level of permissions:
- Encrypt-only – this option should be good for most cases. It encrypts the email before sending to anyone, and provides instructions to the recipient on how to decrypt and read.
- Washburn University – Confidential – this option is for proprietary information intended for internal users (Washburn) only. This content can be modified but cannot be copied and printed.
- Washburn University - Confidential View Only – this option is for proprietary information intended for internal users (Washburn) only. This content cannot be modified.
Encrypting Emails on a Mobile Device (iOS or Android)
- There is no way to initiate an encrypted email from a mobile device at this time.
Reading Encrypted Emails on Mobile Devices (iOS or Android)
- The Outlook client/app for iOS or Android will automatically open a message encrypted with the methods listed above.
- If you or the recipient is reading an encrypted email via another app or service on a mobile device, follow the directions included in the email (as listed below).
- Tap Read the message then choose Sign in with a One-time passcode. (If supported, one can also verify identity by choosing the button above the Sign in with a One-time passcode button; it will be labeled Sign in with Google (or other appropriate provider depending on the email account's provider))
- You'll be redirected to a page where you can sign in and receive a single-use code.
- Check your email for the single-use code and copy it.
- Enter the code in your browser, then select Continue to read your message.
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