Important Difference in Windows 10

Documents saved in the following locations WILL follow you from computer to computer:

  • N: drive
  • S: drive
  • OneDrive (in classrooms and labs, go to Office 365 online)

Documents saved in the following locations will NOT follow you from computer to computer:

  • Pinned Programs (Start menu and Taskbar)
  • Bookmarks
  • Desktop items
  • Application settings

FAQ

As with all computer operating systems, there is an established life cycle. Windows 7 was released to market in October of 2009, and has long since been a workhorse for large computer installations such as here at Washburn. However, the time has come to replace Windows 7 with a modern system, and that system is Windows 10.

Support for Windows 7 will end in February 2020. Therefore, Washburn University must begin to phase out Windows 7 as quickly as possible. All new computers installed as of Fiscal Year 2019, and moving forward, will be equipped with Windows 10. Existing computers that are capable of running 10 will be upgraded over the following 12-16 months, beginning with Classrooms and Computer Labs, followed by Faculty and Staff machines. You may request to upgrade early by emailing support@washburn.edu.
  1. Click the folder icon on the taskbar (the bar along the bottom of your screen)
  2. Along the left side, locate This PC and click it
  3. You will see shortcuts for Desktop, Documents, Downloads, Music, Pictures, and Videos along with the C Drive, N Drive, S Drive, and any other mapped drives.
    1. Documents, Music, Pictures, and Videos point towards the N drive, and these files are backed up.
    2. Desktop, and Downloads are saved to the C drive and are not backed up.
  1. Right-click the Start menu (the Windows logo in the lower left corner)
  2. Choose “Shutdown or sign out” from the menu
  3. Choose “Sign out” from the submenu
  1. Click the Start menu (the Windows logo in the lower left corner)
  2. Click Settings (the icon that looks like a gear)
  3. When Settings appears, click the Apps category
  4. On the left side, choose Default apps in the list of options
  5. Scroll down to Web browser and click the icon of the currently set default browser
    1. Choose an app will appear, select Firefox
    2. If you are asked to confirm the change, click Switch Anyway

Online training is available to you on our LinkedIn Learning site. Remember to login into LinkedIn Learning using your email address and password. Just type Windows 10 in the search bar for all the available Windows 10 training.

For Additional Help

Please contact User Services at support@washburn.edu or (785) 670-3000.

GET IN TOUCH WITH ITS

Email the Technology Support Center
Email ITS Support

Call us for technical assistance
785.670.3000

Visit the Help Desk
Located in Bennett, Room 104

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