Connecting to the campus network while off campus – FACULTY & STAFF

Virtual Private Network

VPN is an acronym for Virtual Private Network and is used to provide a means for users to connect their computers to the campus network from home or while traveling. This allows you to access your network drives without being on campus. You must be enrolled in the Duo two-factor authentication service to use the VPN.

Accessing the Washburn network with Duo and GlobalProtect

Before Installing GlobalProtect

  • You must be enrolled in Duo BEFORE downloading and installing GlobalPretect. If you have not received a Duo enrollment link in your Washburn email, please contact support@washburn.edu and request a Duo enrollment link.
  • Allow push notifications from the Duo app on your Duo enrolled device. You will need to approve connection notifications after entering your Washburn credentials in Step 2 below. This process is called a two-factor authentication or two-factor prompt.

1. Go to https://gpvpn.washburn.edu/global-protect/login.esp

2. Enter your Washburn email (firstname.lastname@washburn.edu) and password. 

paloalto login page

A notification will be sent to your Duo enrolled device. Approve the Duo two-factor prompt that displays on your Duo enrolled device.
global-protect-push.png

 

3. In the upper right-hand corner, click on 'GlobalProtect Agent'.
global-protect-link.png

4. Choose the agent you wish to install. If you are unsure which agent to download, or if you need an enrollment link for Duo, please contact ITS Support.

paloalto download page

 

5. Choose ‘Save File’ when prompted.

paloalto download save

6. Click on the newly-downloaded file to run it. Click ‘OK’ if you get an executable file warning. Click Next on each screen of the Installer to install the agent in the default location.

paloalto run program


7.
After a short time, you will be presented with the Windows User Account Control screen as displayed below. Click Yes.

paloalto allow download


8.
Once the installation completes, the GlobalProtect agent opens automatically. Type the portal address ‘gpvpn.washburn.edu’ and click Connect. This completes the installation. The GlobalProtect agent runs automatically and can be opened at any time from the system tray.

Before Installing GlobalProtect

  • You must be enrolled in Duo BEFORE downloading and installing GlobalPretect. If you have not received a Duo enrollment link in your Washburn email, please contact support@washburn.edu and request a Duo enrollment link.
  • Allow push notifications from the Duo app on your mobile device. You will need to approve connection notifications after entering your Washburn credentials in Step 2 below. This process is called a two-factor authentication or two-factor prompt.

1. Go to https://gpvpn.washburn.edu/global-protect/login.esp

2. Enter your Washburn email (firstname.lastname@washburn.edu) and password. 

paloalto login page

A notification will be sent to your Duo enrolled device. Approve the Duo two-factor prompt that displays on your Duo enrolled device.
global-protect-push.png

 

3. In the upper right-hand corner, click on 'GlobalProtect Agent'.
global-protect-link.png

4. Choose the agent you wish to install. If you are unsure which agent to download, or if you need an enrollment link for Duo, please contact ITS Support.

paloalto download page

 

5. Choose ‘Open File’ when prompted and click the 'Ok' button

globalprotect-firefox-mac.png

6. Follow the installer prompts.

globalprotect-mac-installer.png

Depending on your Mac settings, you may receive a security prompt. Choose 'Open Security Preferences.'
If you do not receive this prompt, move onto Step 7.
security prompt

Then choose the 'Allow' button.
globalprotect-security2.jpg


7.
If GlobalProtect does not automatically launch, click on the globe icon in the toolbar at the top of your screen.
globalprotect-icon-mac.png

globalprotect-mac.png

Before Connecting to GlobalProtect

Allow push notifications from the Duo app on your duo enrolled device. You will need to approve connection notifications after entering your Washburn credentials. This process is called a two-factor authentication or two-factor prompt.

For Windows users

1. Open the system tray and click the GlobalProtect icon to open the program.

paloalto systray icon

2. Click Connect

paloalto click connect

3. Enter your Washburn email (firstname.lastname@washburn.edu) and password.

4. Click Sign In.

paloalto signin

5. You will receive a notification on your DUO enrolled device. Accept the prompt or enter your one-time code to complete authentication. If you need an enrollment link for Duo, please contact ITS Support.

6. Once you are connected, you should see this message.

paloalto connected


For Mac users

  1. Click on the globe icon located in the toolbar of the upper right corner of your screen. Type 'gpvpn.washburn.edu' into the Portal Address field. Click the 'Connect' button.
    global protect icon


  2. Enter your Washburn email and password. Then approve the Duo notification on your Duo enrolled device.
    globalprotect-mac-login.png

    global-protect-push.png


  3. GlobalProtect should now be successfully connected to the Washburn Network.
    globalprotect-mac-connected.png

How to use Duo fob or hardware token to log into the VPN

1. Right-click the PaloAlto GlobalProtect VPN client icon in your system tray.

paloalto systray

2. From the PaloAlto GlobalProtect VPN client screen, choose Disconnect.

paloalto click disconnect

windows 10 desktop

Accessing your desktop remotely using VDI - FACULTY & STAFF

vdi.washburn.edu

Virtual desktop infrastructure (VDI) allows you to remotely connect to your office desktop, files, and applications from any location or device. 

It is recommended to use Google Chrome or the newest version of Edge. You must be enrolled in Duo before connecting with VDI. Log into https://2factor.washburn.edu using your Washburn credentials and register a Duo device if you have not already. If you have any questions or need help doing so, please contact support@washburn.edu or call 785-670-3000.

To remotely connect to your desktop, visit vdi.washburn.edu. View the quick start guide below for further instructions on connecting with VDI.

GET IN TOUCH WITH ITS

Email the Technology Support Center
Email ITS Support

Call us for technical assistance
785.670.3000

Visit the Help Desk
Located in Bennett, Room 104

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