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Self-Service Help

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Help in Person

Walk-In: Visit the Welcome Center and let our friendly and experienced staff help you.

Schedule an Appointment: Call (785) 670-1550 or send e-mail to sean.bird@washburn.edu to make an appointment for in-depth reference and research assistance.

Help by Phone

Call a Librarian for immediate help during library hours.
Main telephone number: (785) 670-1483
Toll Free number: 1-800-736-9060

Help by Chat (Instant Messaging)

Chat with a Librarian.

Help by Text (SMS)

Text a Librarian by sending a message to (785) 566-4670.
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Help by Email

Email a Librarian at refemail@washburn.edu. Here are some tips for what to ask our librarians.

Who May Use These Services?

These services are intended for the students, faculty and staff of Washburn University. If you are not affiliated with Washburn University, we will reply to your inquiry only if it relates to the University or a unique resource of the Mabee Library.

Help Doing Research

Research Basics

Find Library Guides, Help Sheets and Help by Subject

Contact a Subject Liaison Librarian

Request Library Instruction

Help with Technology

Trouble setting up your computer or getting connected to the Internet? Please refer to Information Technology Services.

Mabee Library has Internet-accessible computers. All are free to use. Ask in the Library for the location of these terminals.

Distance Learners

If you are enrolled in distance education or online programs at Washburn, reside outside of Shawnee County, and do not attend classes on the main campus, you may:

Submit the Distance Learners Materials Request Form for retrieval of books, journal articles, and other materials from Mabee Library. This includes delivery to your home via first-class mail. Most journal articles are sent via email. Distance students are responsible for returning books, including postage.

Use Interlibrary Loan to request books, journal articles, and other materials not held by Mabee Library for delivery to your home via first-class mail. Most journal articles are sent via email. Distance students are responsible for returning books, including postage, to Mabee Interlibrary Loan.

Frequently Asked Questions - How do I ...

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Library Catalog Widgets

Zotero is easy to use FireFox extension to help you collect, manage, and cite your research sources. It lives right where you do your work- in the web browser itself. Minimum Requirements Firefox for Windows, Mac, or Linux. Zotero is not compatible with earlier versions of these browsers.

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Washburn University School Of Law

Washburn University prohibits discrimination on the basis of race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Dr. Pamela Foster, Equal Opportunity Director/Title IX Coordinator, Washburn University, 1700 SW College Ave, Topeka, Kansas 66621, 785.670.1509, eodirector@washburn.edu.

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