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Self-Service Help
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Help by Chat (Instant Messaging)
Chat with a Librarian.
Help by Phone Call
Librarians are available by phone Monday - Friday during library hours
Main telephone number: (785) 670-2485
Toll Free number: 1-800-736-9060
Help by Text (SMS)
Text a Librarian by sending a message to (785) 566-4670.
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Help by Email
Email a Librarian at refemail@washburn.edu. Here are some tips for what to ask our librarians.
Who May Use These Services?
These services are intended for the students, faculty and staff of Washburn University. If you are not affiliated with Washburn University, we will reply to your inquiry only if it relates to the University or a unique resource of the library.
Help Doing Research
Find Library Guides, Help Sheets and Help by Subject
Contact a Subject Liaison Librarian
Help with Technology
Trouble setting up your computer or getting connected to the Internet? Please refer to Information Technology Services.
The University Library has Internet-accessible computers. All are free to use. Ask in the Library for the location of these terminals.
Distance Learners
If you are enrolled in distance education or online programs at Washburn, reside outside of Shawnee County, and do not attend classes on the main campus, you may:
Submit the Distance Learners Materials Request Form for retrieval of books, journal articles, and other materials from the University Library. This includes delivery to your home via first-class mail. Most journal articles are sent via email. Distance students are responsible for returning books, including postage.
Use Interlibrary Loan to request books, journal articles, and other materials not held by the University Library for delivery to your home via first-class mail. Most journal articles are sent via email. Distance students are responsible for returning books, including postage, to University Library Interlibrary Loan.
Frequently Asked Questions - How do I ...
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Library Catalog Widgets
Zotero is easy to use FireFox extension to help you collect, manage, and cite your research sources. It lives right where you do your work- in the web browser itself. Minimum Requirements Firefox for Windows, Mac, or Linux. Zotero is not compatible with earlier versions of these browsers.
