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Computer Labs & Student Printing

Printer Locations

Washburn provides limited free student printing in several locations. In order to control the cost of printing, and sustain a reasonable free service for students, the campus sets a quota for students in the form of a free printing credit each semester.

Location

Printer

Notes

Mabee Library mabpool
Mabee Library Tutoring Center mabtutor
Bennett 108 bt108jet
Henderson 108 hc108jet Duplexing is not available in HC 108
Stoffer 102 st102jet
Lincoln Hall front desk lhstudent
LLC front desk llcstudent
Morgan Hall Student One-Stop mostudent
Washburn Village front desk wvstudent
Carnegie Education Library celcljet Color printer.

Other labs and printers may be added in the future.

Print from Mobile Devices to Any Release Station

A new feature is available which allows for printing from PC, Mac, Android, or Chromebook devices. Once set up, the list of available print release stations will be presented. Print from your device and release the print job in the room using your full Washburn email address and password. Information for configuring devices can be found directly from the PaperCut Help Pages. 

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Printing Credits

  • Each semester, every student is given $17.50 in free printing credit. You will be charged for any overages at the end of the semester. Credit is reset to $17.50 at the beginning of each semester and does not carry over to the next semester. No refunds of unused credit.

faculty and students working on computers

Check Your Printing Balance

  • Your current quota will also be displayed whenever you go to release a print job.  Amounts in parentheses are negative. For example ($3.75) means you’re $3.75 over quota.
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Printing Rates

  • Black & White

    5 cents per single-sided page

    8 cents per double-sided page


    Color

    12 cents per side, single or double-sided

Can I still print if I go over my quota?

Yes. You’ll be billed for overages at the end of the semester.

If you tally $250.00 or more over quota (approximately 5,000 pages), the print system does not allow you to print. If this happens, please come to Bennett 104.

Can I print from my own computer?

Yes, by following the instructions for adding PaperCut printers (PaperCut Help Pages).

Can I print from my phone or tablet?

Yes, by following the instructions for either iOS or Android, given below.

What happens if the printer doesn’t print my job or prints it incorrectly?

If a job comes out wrong, you may ask for a refund for that job. Call 670–3000 or go to Bennett 104. At Mabee Library, you can also go to the Circulation desk. Please don't ask for refunds over e-mail. Please provide:

  • Your WUAD login name (e.g. smith998).
  • The lab or printer you printed to.
  • The date and time of the job.
  • The page count of the job.
  • Reason for the refund.

It will be helpful if you bring the results of the print job so we can see what went wrong and fix the printer if necessary.

Do I get a refund if I accidentally print the wrong document?

No. We’ll give refunds if something goes wrong with the printer or printing system itself. Printing the right document is your responsibility.

Will I be paid any unused printing credit at the end of the semester?

No.

Does printing credit roll over to subsequent semesters?

No. Credit will be reset to $17.50 at the beginning of each semester.

What if my class requires me to print more than my quota?

If you don’t wish to be charged for class printing, check with the department to see if there’s another printer you can use.

What about student workers?

Departments usually let student workers print on the department’s printers for work. Those printers won’t charge. Only the printers listed above will charge against your quota.

Why are you setting a quota at all?

For several years, Washburn provided unlimited free printing in some labs. This service was very expensive, and sometimes people abused it. We believe strongly that free printing is important and useful, but we need to limit the amount of free printing in order to continue providing the service.

We selected this printing allocation based on printing statistics gathered over a full academic year. For most students, it should support their academic printing needs while discouraging wasteful and recreational printing that increases the cost of this “free” service. We continue to monitor printing usage across campus and will use this data to shape future policy.

We hope you understand the need to limit the amount of free printing to ensure we can manage its cost and continue to provide a free service for all students.

Who approved this?

This policy was developed by collaboration among ITS, WSGA, Mabee Library, the Vice President for Academic Affairs, and the Vice President for Administration & Treasurer. It was approved by the Washburn Technology Steering Committee.

What do you do with the money?

All revenue gained from students exceeding their printing limit is allocated back to individual labs and student workspaces to help sustain the campus printing services.

  • Anywhere on campus: for questions or help with the student printing service, contact ITS User Services. If you're reporting trouble, please call 670–3000 or go to Bennett 104 so we can answer your questions or correct any problems as quickly as possible. If you have other questions, feel free to e-mail support@washburn.edu as well.
  • Mabee Library: for faster service, go to the Circulation desk.
  • Henderson 108: if the printer is out of paper, go to the School of Business office in Henderson 114. For all other questions or problems, please call 670–3000 or go to Bennett 104.
  • Living Learning Center, Lincoln Hall, or Washburn Village: if the printer is out of paper, go to the front desk. For other problems, or if no one is available at the front desk, please call 670-3000 or go to Bennett 104.
  • Morgan Hall Student One-Stop: if the printer is out of paper, inform the One-Stop staff. For other problems, or if no one is available at the front desk, please call 670-3000 or go to Bennett 104. 

Computer Lab Locations

View the computer lab hours.

Location

Equipment

Art Building 211 Mac workstations, instructor station
Bennett 108 PC Workstations, student printing
Benton 212 PC workstations, instructor station
Carnegie 108 - Deay Lab Mac workstations with macOS and Windows 7
Garvey 235A Mac workstations and electronic pianos
Henderson 007 Mac workstations, instructor station, grayscale and color printer
Henderson 023C - Mastery Lab PC workstations, printer managed by Psychology Department
Henderson 108 PC Workstations, instructor station, student printing
Mabee Library, 1st, 2nd and 3rd floors  Mac and PC workstations, student printing on 2nd floor
Mabee Library 205 PC laptops, instructor station
Mabee Library 206B PC workstations, instructor station, interactive whiteboard
Morgan 054 PC Workstations, instructor stations, printer managed by CIS
Petro 211 PC workstations, instructor station, printer managed by Kinesiology
Stoffer 102 PC workstations, student printing

Technology Learning Center (TLC)

The Technology Learning Center (TLC) is a computer lab dedicated to the faculty and staff of Washburn University. It is in the Charles Bennett Computer Center which is located on the northeast corner of campus (see campus map) in room 102. 

TLC has an array of software available and a scanner. The lab is available to all non-student, Washburn staff and faculty for drop-in work when the building is open (unless otherwise specified on the TLC calendar). Be sure to bring your WU ID card, you will need it to unlock the TLC door.

GET IN TOUCH WITH ITS

Email the Technology Support Center
Email ITS Support

Call us for technical assistance
785.670.3000

Visit the Help Desk
Located in Bennett, Room 104

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Washburn University School Of Law

Washburn University prohibits discrimination on the basis of race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Dr. Pamela Foster, Equal Opportunity Director/Title IX Coordinator, Washburn University, 1700 SW College Ave, Topeka, Kansas 66621, 785.670.1509, eodirector@washburn.edu.

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