Collegiality and Relationship Building
Article: 5 Habits of Highly Effective Communicators
TED Talk: 10 Ways to have a Better Conversation
Video: Think Fast, Talk Smart
SafeColleges Online Training Course: Communication Styles and Skills
TED Talk: The secret to giving great feedback
FranklinCovey Guidebook: Listen Like a Leader
Book: 7 Habits of Highly Effective Leaders
- Webcast Series: The 7 Habits Coach Micro-Webcast Series
Video: Highly Effective Meetings
SafeColleges Online Training Course: Customer Service Training for Support Staff
Hoonuit Online Training Course: Over the Rainbow Customer Service Training
Book: Delight your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
Book: The Customer Rules – the 39 Essential Rules for Delivering Sensational Service
SafeColleges Online Training Course: Diversity and Inclusion – Faculty & Staff
Academic Impressions: Leading More Inclusively - A Focused Learning Plan
Webcast: The Evolution of Connection and the Need for Belonging
Article: From Diversity to Inclusion – Move from Compliance to Diversity as a Business Strategy
Article: Microaggressions Matter
Book: The Inclusion Dividend: Why Investing in Diversity & Inclusion Pays Off
Book: White Fragility
LinkedIn Online Training Course: Being an Effective Team Member
Article: 15 Top Tips to Become a Better Team Player at Work
Article: The 3 Qualities of the Most Effective Team Players
Video: How to Build a Great Team
Leadership of People
Article: How to Build Trust at Work
Article: Trust in the Workplace: 6 Steps to Building Trust with Employees
Lynda.com Online Training Course: Building Trust
Book: The Speed of Trust: The One Thing that Changes Everything
Article: The 4 Cores of Credibility
Quick Watch: Extend Trust
TED Talk: Most Leaders Don't Even Know the Game They're In | Simon Sinek
Book: Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.
Video: The Anatomy of Trust
TEDx Talk: The Power of Vulnerability
TEDx Talk: Listening to Shame
Article: 6 Steps to Effective Organizational Change Management
Lynda.com Learning Course: Change Management Foundations
Book: Reality-Based Leadership
Book: Leadershift: The 11 Essential Changes Every Leader Must Embrace
Book: Who Moved My Cheese
YouTube Video: Are you a carrot, an egg, or a coffee bean?
Book: It's the Manager
Video: Highly Effective Meetings
LinkedIn Learning Online Training Course: Motivating and Engaging Employees
Book: Engagement Magic: Five Keys for Engaging People, Leaders and Organizations
Book: Reality-Based Leadership
Book: Love ‘Em or Lose ‘Em: Getting Good People to Stay
Book: 7 Habits of Highly Effective People
- Webcast Series: The 7 Habits Coach Micro-Webcast Series
Article: Developing & Sustaining Employee Engagement
Article: How to Establish a Culture of Employee Engagement
Book: Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.
Book: It's the Manager
Video: How to Build a Great Team
Book: Leaders Eat Last
Book: Start with Why: How Great Leaders Inspire Everyone to Take Action
TED Talk: Why Good Leaders Make you Feel Safe
FranklinCovey Guidebook: 8 Ways to Boost Team Commitment to Goals
Lynda.com Online Training Course: Strategic Thinking
Book: 7 Habits of Highly Effective People
- Webcast Series: The 7 Habits Coach Micro-Webcast Series
Video: Highly Effective Meetings
Leadership of Self
Lynda.com Online Training Course: Developing Adaptability as a Manager
Article: Adaptability in the Workplace: Benefits & Importance
TED Talk: How Adaptability Will Help You Deal with Change
Book: Mindset: The New Psychology of Success
YouTube Video: Are you a carrot, an egg, or a coffee bean?
TED Talk: How to Embrace Emotions at Work
Book: Emotional Agility: Get Unstuck, Embrace Change and Thrive in Work and Life
Article: The Importance of Emotional Agility in the Workplace
Article: How Great Leaders Model, Enable and Encourage Emotional Agility
TEDx Talk: The Power of Vulnerability
TEDx Talk: Listening to Shame
YouTube Video: Are you a carrot, an egg, or a coffee bean?
Book: Getting Things Done: the Art of Stress-Free Productivity
TED-Ed Video: How to Manage your Time More Effectively (According to Machines)
Lynda.com Online Training Course: Time Management Fundamentals
Hoonuit Online Training Course: Successful Time Management
FranklinCovey Guidebook: How to Manage Your Time
Book: 7 Habits of Highly Effective People
- Webcast Series: The 7 Habits Coach Micro-Webcast Series
Supervisor Essentials Program – Instructor Lead Training: Leadership of Self: Introduction of Situational Leadership
Book: Self Leadership and the One Minute Manager
- Available to "check out" from Marta Haut
Site: WU Employee Wellness
Supervisor Essentials Program – Instructor Lead Training: Self Care and Stress Resiliency Strategies
TEDx Talk: How Stress is Killing Us (and how to stop it)
Employee Assistance Program: New Directions Behavioral Health (employer code: washburn)
TEDx Talk: The Power of Vulnerability
TEDx Talk: Listening to Shame
Suicide Awareness and Prevention
- Ask. Listen. Refer. (asklistenrefer.org) - Free online training that has information tailored for WU. It takes about 20 minutes to complete. It’s the easiest and fastest training on the list, and also the only one that has info specific to Washburn University!
- QPR Institute | Practical and Proven Suicide Prevention Training QPR Institute (en-US) – $29.95 – This training is available online and takes about 1 hour to complete. After finishing the course, participants receive certification in QPR which is good for 2 years.
- Find a Course or Instructor - Mental Health First Aid – Mental Health First Aid is an 8 hour, instructor led training that covers mental health awareness and intervention including concerns about suicide. The link provided is the easiest way to find virtual courses. Virtual courses vary a lot in terms of cost as some will charge for participation and some will have sources of funding to cover participant costs. Here in Topeka, courses are most often offered by instructors through Valeo. There is a higher ed specific version of MHFA. Connecting through Valeo is the best option for getting the higher ed specific version of this training.
- Find a Training » LivingWorks Education – ASIST (Applied Suicide Intervention Skills Training) – ASIST is a 16 hour, two day training. It’s the most intensive of the courses listed on here. The cost can vary depending on where it’s taken. In Topeka, it’s usually offered through Paraclete, LLC in partnership with the Shawnee County Suicide Prevention Coalition. The Coalition typically provides grant funding to cover the cost of participants who live or work in Shawnee County.
Management
Supervisor Essentials Program – Instructor Lead Training: Performance Enhancement and Productivity
FranklinCovey Job Aid: 100+ Questions for Your Next One on One
Book: Mindset: The New Psychology of Success
Article: If You're Not Helping People Develop, You're Not Management Material
Book: It's the Manager
Washburn eLearning: Effective Hiring Practices for Staff Positions
Book: Crucial Conversations – Tools for Talking When Stakes are High
Supervisor Essentials Program – Instructor Lead Training: Skillfully Navigating Tough Conversations
Article: How to Resolve Workplace Conflicts
Book: Reality-Based Leadership
Article: 5 Keys to Dealing with Workplace Conflict
Hoonuit Online Training Course: How Do I Resolve Conflict?
LinkedIn Learning (Lynda.com) Online Training Course: Performance Management: Setting Goals and Managing Performance
Supervisor Essentials Program – Instructor Lead Training: Performance Enhancement and Productivity
Washburn eLearning - Performance Management and Annual Performance Review Training
LinkedIn Learning (Lynda.com) Online Training Course: Delivering Employee Feedback
LinkedIn Learning (Lynda.com) Online Training Course: Giving and Receiving Feedback
TED ideas worth spreading: The Secret to Giving Great Feedback
