Printer Locations
Washburn provides limited free student printing in several locations. In order to control the cost of printing, and sustain a reasonable free service for students, the campus sets a quota for students in the form of a free printing credit each semester.
|
Location |
Printer |
|---|---|
| Bennett 108 | bt108jet |
| Henderson 108 | hc108jet |
| Lincoln Hall front desk | lhstudent |
| LLC front desk | llcstudent |
| Library | mabpool |
| Morgan Hall Student One-Stop | mostudent |
| Stoffer 102 | st102jet |
| Washburn Village front desk | wvstudent |
Other labs and printers may be added in the future.
Print from Mobile Devices to Any Release Station
A new feature is available which allows for printing from PC, Mac, iOS, Android, and Chromebook devices. By adding the Student-Printing printer you can print and release your job from any station on campus listed at the top of this page! Print from your device and release the print job in the room using your full Washburn email address and password. Information for configuring devices can be found directly from the PaperCut Help Pages.
Printing Credits
- Each semester, every student is given $17.50 in free printing credit. You will be charged for any overages at the end of the semester. Credit is reset to $17.50 at the beginning of each semester and does not carry over to the next semester. No refunds of unused credit.
Check Your Printing Balance
- Your current quota will also be displayed whenever you go to release a print job. Amounts in parentheses are negative. For example ($3.75) means you’re $3.75 over quota.
Printing Rates
- Black & White
5 cents per single-sided page
8 cents per double-sided page
Color
12 cents per side, single or double-sided
Can I still print if I go over my quota?
Yes. You’ll be billed for overages at the end of the semester.
If you tally $250.00 or more over quota (approximately 5,000 pages), the print system does not allow you to print. If this happens, please come to Bennett 104.
Can I print from my own computer?
Yes, by following the instructions for adding PaperCut printers (PaperCut Help Pages).
Can I print from my phone or tablet?
Yes, by following the instructions for either iOS or Android, given below.
What happens if the printer doesn’t print my job or prints it incorrectly?
If a job comes out wrong, you may ask for a refund for that job. Call 785.670.3000 or go to Bennett 104. At the library, you can also go to the circulation desk. Please don't ask for refunds over email. Please provide:
- Your WUAD login name (e.g. smith998).
- The lab or printer you printed to.
- The date and time of the job.
- The page count of the job.
- Reason for the refund.
It will be helpful if you bring the results of the print job so we can see what went wrong and fix the printer if necessary.
Do I get a refund if I accidentally print the wrong document?
No. We'll give refunds if something goes wrong with the printer or printing system itself. Printing the right document is your responsibility.
Will I be paid any unused printing credit at the end of the semester?
No.
Does printing credit roll over to subsequent semesters?
No. Credit will be reset to $17.50 at the beginning of each semester.
What if my class requires me to print more than my quota?
If you don't wish to be charged for class printing, check with the department to see if there’s another printer you can use.
What about student workers?
Departments usually let student workers print on the department's printers for work. Those printers won't charge. Only the printers listed above will charge against your quota.
Why are you setting a quota at all?
For several years, Washburn provided unlimited free printing in some labs. This service was very expensive, and sometimes people abused it. We believe strongly that free printing is important and useful, but we need to limit the amount of free printing in order to continue providing the service.
We selected this printing allocation based on printing statistics gathered over a full academic year. For most students, it should support their academic printing needs while discouraging wasteful and recreational printing that increases the cost of this "free" service. We continue to monitor printing usage across campus and will use this data to shape future policy.
We hope you understand the need to limit the amount of free printing to ensure we can manage its cost and continue to provide a free service for all students.
Who approved this?
This policy was developed by collaboration among ITS, WSGA, University Libraries, the Vice President for Academic Affairs, and the Vice President for Administration & Treasurer. It was approved by the Washburn Technology Steering Committee.
What do you do with the money?
All revenue gained from students exceeding their printing limit is allocated back to individual labs and student workspaces to help sustain the campus printing services.
- Anywhere on campus: for questions or help with the student printing service, contact ITS User Services. If you're reporting trouble, please call 785.670.3000 or go to Bennett 104 so we can answer your questions or correct any problems as quickly as possible. If you have other questions, feel free to email support@washburn.edu as well.
- Library: for faster service, go to the circulation desk.
- Henderson 108: if the printer is out of paper, go to the School of Business office in Henderson 114. For all other questions or problems, please call 785.670.3000 or go to Bennett 104.
- Living Learning Center, Lincoln Hall, or Washburn Village: if the printer is out of paper, go to the front desk. For other problems, or if no one is available at the front desk, please call 785.670.3000 or go to Bennett 104.
- Morgan Hall Student One-Stop: if the printer is out of paper, inform the One-Stop staff. For other problems, or if no one is available at the front desk, please call 785.670.3000 or go to Bennett 104.
Computer Lab Locations
|
Location |
Equipment |
|---|---|
| Art Building 211 | Mac workstations, instructor station |
| Bennett 108 | PC Workstations, student printing |
| Benton 212 | PC workstations, instructor station |
| Garvey 235A | Mac workstations and electronic pianos |
| Henderson 007 | Mac workstations, instructor station, grayscale and color printer |
| Henderson 023C - Mastery Lab | PC workstations, printer managed by Psychology Department |
| Henderson 108 | PC Workstations, instructor station, student printing |
| Library, 1st, 2nd and 3rd floors | Mac and PC workstations, student printing on 2nd floor |
| Library 205 | PC laptops, instructor station |
| Library 206B | PC workstations, instructor station, interactive whiteboard |
| Morgan 054 | PC Workstations, instructor stations, printer managed by CIS |
| Petro 211 | PC workstations, instructor station, printer managed by Kinesiology |
| Stoffer 102 | PC workstations, student printing |
GET IN TOUCH WITH ITS
Email the Technology Support Center
Email ITS Support
Call us for technical assistance
785.670.3000
Visit the Help Desk
Located in Bennett, Room 104
