The purpose and benefits of Lean Six Sigma are presented in this two-hour session known as the White Belt level. This presentation offers an overview of the Lean Six Sigma problem solving phases – known as DMAIC - from defining the problem through implementing solutions that are linked to the underlying root causes and delivering improvements that are consistent, reliable, and sustainable. Within this context, participants are introduced to some of various methods and tools, including voice of the customer, project charter, process mapping, measurement plans, charts, and idea generation. An overview of the Lean aspect is also presented.
The standard cost of the course is $25. See Fees and Payments for additional information about discounts and other fees.