The ITS Technology Support Center (TSC) provides a variety of assistance options for Washburn students, faculty, and staff.
The TSC is located in Bennett Computer Center room 104 and has a window for walk-in help. The TSC is also available by phone at (785) 670-3000 and e-mail at firstname.lastname@example.org. Support hours are:
Monday thru Thursday from 7:30am to 11:00pm
Friday from 7:30am to 5:00pm
Saturday from 8:00am to 5:00pm
Sunday from 1:00pm to 11:00pm
The TSC can provide the following services:
Troubleshooting and assistance with software and hardware problems including:
All TSC services are performed at no charge to you. You will be required to sign a waiver to have TSC staff work on your equipment or to leave it with the TSC. All services are provided on a best-effort basis. In general, the University and the TSC in particular cannot guarantee work performed on personal equipment, network access, or access to other resources as a result of these services. Referrals to third-parties do not represent recommendations or guarantees of the work of those parties.
The TSC does not provide computer support services for the general public or faculty or staff personally-owned computers.
The TSC does not provide repair services for non-Washburn-owned equipment.